Tokunbo Wine World

Tokunbo Wines LLC – Privacy Policy

Contents of the Policy

• Summary of how we use your information
• Tokunbo Wines LLC and your privacy
• Information you give us
• Information collected by us and our use of cookies
• Our use of your information
• Withdrawing consent or otherwise objecting to direct marketing
• How long we keep your information
• Our disclosure of your information
• Your rights in relation to your information
• Security
• Contact Us

Summary of how we use your information

We will use your information in order to comply with your requests, correspond with you, administer our competitions and process any wine orders you make with us here on our site at Tokunbowines.com.

Where we rely on your consent (such as to send you marketing), you can withdraw this consent at any time. More details on how to withdraw consent are set out below.

Tokunbo Wines LLC and your privacy

Tokunbo Wines LLC and its related entities and brands (TWA, we or us) are committed to protecting the privacy of individuals’ personal information. We will only collect, use or disclose personal information in accordance with relevant laws and this privacy policy.

Please do not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction where you live or if you do not agree to the terms in this policy.

Information you give us

You provide us with information about yourself when corresponding with us, entering our competitions, buying our wines or when using or registering on our websites. This may include:

• When you transact with us online, over the phone or in person
• When you enter a promotion or competition conducted by us (including via our websites or through social media sites)
• When you visit and/or register to use one of our websites or when you participate in discussion boards or other social media functions on our websites
• When you contact us to request information or support in relation to our company, products or services (including about our brands, shares in our company, product quality, visiting our sites or employment opportunities)

If you buy wine from us online for example, we will require you to provide us with your name, address and phone number so we can process your order and deliver your wine to you. We will also require your date of birth to verify that you are of legal drinking age, and your credit card number to process the sale.

Information collected by us and our use of cookies

Apart from the information you give us directly, we also automatically collect information about you when you visit our websites, including through the use of cookies.

Cookies are small data files that are downloaded onto your computer when you visit a particular website. The information we collect is:

• Technical information such as your computer’s IP address, hardware type, browser type, device identifier and screen type/resolution
• Any search terms entered on our website
• General location data based on your device or IP address
• Any technical errors or exceptions
• Information about your visit such as the products you viewed or searched for, the length of your visit, page load speed, and the pages that you visited

Cookies help us gather and store information about visitors to our websites. They help our websites remember what you chose on previous pages (to avoid having to re-enter information) and can help us to identify you as a unique visitor, tailor content based on past visitation and provide you with an optimized experience.

We use the following categories of tracking technologies on our websites:

• Strictly Necessary tracking technology – these technologies are essential in order to enable you to move around our websites and use their features.
• Performance related tracking technology – these technologies collect anonymous information on how people use our websites. For example, we use Google Analytics to help us understand how users arrive at our websites, browse or use our websites and highlight areas where we can improve areas such as navigation, interface experience and marketing campaigns. The data stored by these technologies never shows personal information from which your individual identity can be established.
• Functionality related tracking technology – these technologies remember choices you make such as the country you visit our websites from, your completion of the age verification check, language preferences and search parameters. These can then be used to provide you with an experience more appropriate to your choices and to make the visits more tailored and pleasant. The information these technologies collect may be anonymized and they cannot track your browsing activity on other sites.
• Targeting or advertising related tracking technology – these technologies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. These technologies are usually placed by third party advertising networks. They remember the sites you visit and that information is shared with other parties such as advertisers. For example, we use third party companies such as Facebook, Quantcast and Google to provide you with more personalized adverts when visiting other websites and social networks. A mix of first party and third-party cookies are used.
• Social media related tracking technologies – these technologies allow you to share content from our websites on social media such as Facebook and Twitter, or use your login to these social networks to verify your age when visiting our websites. These technologies are not within our control. Please refer to the respective privacy policies for how their technologies work.
• Commerce related technologies – these technologies are essential in order to enable a functional online shopping experience across our websites, stores and payment/checkout. They keep track of what products and quantities are in your shopping cart, your membership level, your country/state (if applicable for tax or shipping compliance reasons) and any coupons or discounts you are utilizing.

Withdrawing consent or otherwise objecting to direct marketing

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your information for other purposes, such as those set out above.

You have an absolute right to opt-out of direct marketing, and to object to profiling we carry out for direct marketing purposes, at any time. You can do this by following the instructions in the communication (where this is an electronic message) or by contacting us using the details set out below.

How long we keep your information

• Generally, we will retain your personal information for the period necessary to fulfil the purposes for which your personal information has been collected (as outlined in this privacy policy) unless a longer retention period is required by law.
• Where we process registration information, we retain this for as long as we consider that you are an active user of our sites and for 2 years after this.
• Where we process personal information for marketing purposes or with your consent, we process the information until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your information indefinitely so that we can respect your request in future.
• Where we process personal information in connection with performing a contract (such as when you purchase wine from us) or for a competition, we keep the information for 6 years from your last interaction with us.
• Where we process personal information for site security and/or fraud management purposes, we retain it for 3 years.